Refund policy

We want you to be confident to purchase with us so if you are not completely satisfied with your order you can return any item for a full refund within up to 28 days of receiving the order. We are happy to offer a refund should you not be 100% satisfied for any reason. Simply follow the instructions below to return an item.

  • You can return all or part of your order to us for a refund within 28 days of receiving your order.
  • If you have received a damaged or incorrect item you will receive a free returns service and we will replace the item as quickly as possible.
  • Unfortunately we are unable to accept returns for products which have been personalised.

Dibor Returns Department Address;

  1. Unit 16
  2. Goldthorpe Industrial Estate
  3. Commercial Road
  4. Rotherham
  5. S63 9BL