Refund policy
We want you to be confident to purchase with us so if you are not completely satisfied with your order you can return any item for a full refund within up to 28 days of receiving the order. We are happy to offer a refund should you not be 100% satisfied for any reason. Simply follow the instructions below to return an item.
- You can return all or part of your order to us for a refund within 28 days of receiving your order.
- If you have received a damaged or incorrect item you will receive a free returns service and we will replace the item as quickly as possible.
- Unfortunately we are unable to accept returns for products which have been personalised.
Dibor Returns Department Address;
- Unit 16
- Goldthorpe Industrial Estate
- Commercial Road
- Rotherham
- S63 9BL